Returns & Exchanges

​ORIGINAL ARTWORK

Before purchasing, please contact me with any questions regarding size, color, or placement. Returns are not accepted in most cases, however, I want you to love your painting. I do not accept returns for complaints related to any information that was clearly stated in the listing.

PRINTS

Art Prints may be exchanged within 7 days of receipt. The customer is responsible for return shipping and the item must be returned in "sellable" condition. You may also go ahead and purchase your exchange or once the return is received, a refund will be given and an exchange mailed out. Please contact me to initiate your return.

Shipping

Shipping carefully packed artwork in a timely manner is important to me, however, once the shipment is with the carrier I am not responsible for their timeline. Tracking is always provided, and I encourage you to reach out to the carrier if there are delays. I ship multiple days a week.

Please contact me about important dates or deadlines so I can try my best to get your artwork to you on time.

International Shipping: Payment of any VAT or additional customs/import taxes is the responsibility of the buyer.

Copying or Sharing My Art

Please note that Michelle Schenker retains all rights to all artwork. The buyer and/or receiver has the right to display the artwork in their home or business. Artwork may not be resold or reproduced for profit in any way without the artist's written permission. This policy includes prints, digital downloads, licensing, and any other reproduction method. No purchases can be copied or distributed for free or at cost.

Michelle Schenker retains the right to make reproductions of any and all artwork she creates at any time.

​If you post a photo of my artwork to share with friends or family, please credit me on Instagram using @michelle.schenker.art or @michelleschenkerart on Facebook. Photos containing my art cannot be used for commercial purposes without my written permission.

Questions? Reach out via my contact form.

Privacy Policy

This privacy notice discloses the privacy practices of michelleschenker.com. This privacy notice applies solely to information collected by this website. I use cookies to provide you with a great experience and to help this website run effectively.

I am the sole owner of the information collected on this site. I only have access to or collect information that you voluntarily provide via email or other direct contacts. I will not sell or rent information to anyone. I will use your information to respond to you regarding the reason you contacted me. I will not share your information with any third party, other than to fulfill your request.

Unless you ask me not to, I may contact you via email in the future to tell you about specials, new products, and services, get your feedback, or changes made to this privacy policy. 

I request information from you on the order form. To buy from me, you must provide contact information and financial details. This information is used for billing purposes only and to fulfill your orders. If I have trouble processing an order I will use this information to contact you. When I collect sensitive information, these details are encrypted and transmitted to me in a secure way. You can verify this by looking for a lock in the address bar and looking for “https” at the beginning of the address of the web page.

You may opt out of any future contact at any time by clicking "unsubscribe", or contacting me via the contact form or mailing address listed on this website.

This website may contain links to other sites. Please be aware that I am not responsible for the content or privacy policies of such sites. I take precautions to protect your information.